About us

We’re colourful, dynamic and welcoming tech fans. Come and get to know us and help us wow our customers –

one click at a time.

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We excite customers

Here at XXXLdigital, we feel at home at the cutting edge. But, if we’re being honest, we much prefer being one step ahead, where the future of the furniture business is only just beginning to take shape. As the digital right hand of the world’s second biggest furniture retailer, we have taken on the challenge of completely reinventing the online furniture business.

Within both our stores as well as our online shops, we strive to wow our customers all the way to the checkout and beyond. We want to deliver to our customers something that not only supports them in making the right purchase, but also accompanies them as they enjoy it and regularly inspires them to try out new things. We envisage a shopping experience that enriches the lives of our customers.

While some shy away from diversity, we embrace and celebrate it. Differences are the driving force behind new ideas, opening up new perspectives and understanding. And only once we understand the diversity of our customers will we be in a position to give them the experience they deserve.

Want to help us shape the future? We would love to hear your ideas!

Key Facts about XXXL Group

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Not only do we work together, but we also eat, laugh, come up with new ideas about what tomorrow could look like, fall down, help each other up, get back on track, goof around, sweat about deadlines, write code and drink coffee as a team.

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Our teams

Product Management E-Commerce

„As its name suggests, my team manages the projects concerning the development of the XXXL Group’s online shops. We plan, steer, monitor and accompany a wide range of projects. We are the point of contact for our colleagues and agencies when it comes to new features – from the initial idea, through the design phase, to the big launch. Our team comprises members with valuable experience from a wide range of fields. And with this diverse expertise, we are in the position to deal with demands and requirements to guarantee that all of the online shops of the XXXL Group across Europe provide our customers with the perfect shopping experience.“

Markus Winkler, Product Manager

E-Com Development

“The E-Com Development team is responsible for implementing the requirements and projects assigned to us by Project Management both on time and with the quality expected. To help us achieve our goals, we make the most of the agile software development methodology Scrum and cross-functional teams. But what do we actually do? As the name indicates, we take care of the E-Commerce area, which services and continually expands the sales platforms of the XXXL Group. For example, we are currently rebuilding our shop portals from scratch using React in order to give our customers an even better shopping experience. Transparency, foresight, respect and the Agile Manifesto are the pillars of our day-to-day work.”

Michael Huber, Teamlead e-com Development

Core Development

“Our team operates in three areas: Core Development Cache, Core Development .net, and Core QA & Support. We continually develop and refine our ERP system and the interfaces linked to it in order to provide our customers with an omni-channel experience and drive the expansion of the XXXL Group. To facilitate this, we utilise InterSystems Caché, which, despite undeservedly being relatively unknown, delivers everything we need to tackle development and debugging issues. All modern interfaces, including REST and SOAP, are supported and used by us. Moreover, the intranet, self-service systems for employees, and PIM (product information management) are all realised by our team.”

Thomas Noitz, Team Lead Core Development

Support

„My team is the contact point for all stakeholders when problems with our live systems occur. Our primary task is to solve errors that are reported to us. If this is not possible, the bugs are analysed before being handed over to the developers in the form of a ticket. This involves maintaining close contact with QA, DEVs, project management, and, of course, the stakeholders. We are also on hand to clarify any questions concerning the systems and, when necessary, provide corresponding documentation and training.“

Sebastian Ferihumer, Support

Customer Experience

“Our purpose as a team is to focus on the customer and to meet his needs on all our touchpoints. We aim to rise the customer value in order to contribute to our company's success. That is why we love to work with customer journeys, interviews, testings, surveys, ux design, workshops, design thinking, cx consulting and much more.”

Julia Schiff, Customer Experience Manager

Artificial Intelligence

“Our goal is to create added value for our customers (both internal and external) by utilising the power of artificial intelligence. To achieve this, we employ data-science methods, processes and algorithms. We believe that artificial intelligence is a team game in which we must collaborate with our business stakeholders, external experts (such as educational institutions and service providers), and other XXXLdigital teams. While working with specialists outside of the XXXL Group, we are able to develop our own expertise precisely where it is required. For this purpose, we create, operate and support AI platforms with the goal of being able to offer AI as a service within the XXXL Group.”

Daniel Dober, Data Scientist

Integration Solution

„The main responsibility of my team is establishing and operating service-oriented architecture, guaranteeing that diverse systems can communicate in our enterprise service bus. We see the value in software development that is as general as possible so that the (micro) services created can be used again and again in a variety of different projects. Furthermore, implementation and support tasks account for a large share of our daily work.“

Martin Greger, Teamlead Integration Solutions

Data Warehouse

“We operate and enhance the central data warehouse for the entire XXXL Group. We collaborate with our internal customers to provide an up-to-date database quickly, reliably and regularly. Our core tasks are to provide information quickly, create a central information system, deliver demand-oriented and target-group-oriented information, ensure flexible access (for example via a browser), and support automation and self service. We work in various project teams across locations, and that is why good cooperation and independent working are particularly important to us.”

Wolfgang Hesse, Head of Data Warehouse

Testing & QA

“My team ensures that customers have the best shopping experience possible. We examine whether projects have been implemented according to the requirements, and we are therefore in close contact with other areas of XXXLdigital and the online shops. Thanks to the different career paths of our team members and the wide range of expertise they bring to the table, we can deliver quality throughout all of our online shops.”

Michael Pascher, Teamlead Quality Assurance

CRM

“What does the term CRM actually entail? The C stands for Customer, R for Relation and M for Management. We therefore do our best to ensure that our (potential) customers feel comfortable with us right from the start and are provided with relevant information or services specific to their needs. Our scope of activity is designed to reach the customer prior to actual interest in a product or service to years after the purchase.”

Robin Küppers, Project Manager CRM

Software Finance

“Our team is responsible for all matters concerning reporting and contracts in the area of software. Our tasks also include contract negotiations and controlling. We always maintain a clear overview of the finances in the software domain.”

Regina Greinecker, Accountant

Infrastructure

„The Infrastructure team ensures that our systems, such as the web shops, are up and running around the clock. Needless to say, we keep an eye on the status of our infrastructure with the help of monitoring. To achieve the best possible output, we always work on developing new solution processes with our external and internal partners. We strive to take a high-performance, future-thinking and secure approach to all of the tasks we carry out. Moreover, we are responsible for the sweetshop in the Wels office, which keeps a smile everyone’s face.“

Manuel Berer, Teamlead Operations

System & Process Management

„Our team deals with the ideas of the XXXL Group and its branches. We implement these ideas in projects, and this is how suggestions such as self-service checkouts, electronic price displays, screens and videowalls are realised. To make all of this happen, we foster a close working relationship with internal software developers and external partners. It is important for us to define new processes that arise during the technical implementation.“

Dejan Bosanac, Teamlead System & Process Management

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HR

"Our agile HR team covers the scope of Employer Branding, Recruitment, Talent Management and Strategy & Innovation. As a part of the team our HR Business Partners are in charge of supporting our (future) colleagues from the initial hiring stage all the way through to continuous and regular personal development in consultation with our talent management. Through our day to day efforts around Employer Branding, we are able to inspire our existing and (hopefully) future employees with creative and subject-specific content. The continuous improvements around employee satisfaction are also incredibly important to us. We wouldn't be able to achieve this by purely applying the more common approaches to people management, which is why it is so important to us to constantly look beyond the edge and think outside of the box.“

Rosa Alonso Velazquez, HR Business Partner

Location Management

“Our team in Vienna, Wels and Barcelona takes care of every organizational topic regarding everyone‘s daily work. This includes having all the equipment you need to fulfill your duties and helping you with administrative tasks.”

Ingrid Lehner, Location Manager

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„At XXXLutz, our employees can work on a wide variety of topics. Not only are we asking where they see themselves in five years, we’re also developing them from day one. “

— Udo Gündermann, Chief Information Officer